Temporary Blocked
RyanWhittaker1
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-16-2019
04:02 AM
Hello, I received an email saying how I received certain amount of money from PayPal. So I need to update my details. Like proof Of address, and who I am. After I upload these document it says wait couple working days, but when I check PayPal it shows I haven’t uploaded the documents. I contacted support and they said fill them out and I have it just keep making me re-do it. I’m so frustrated as it will not let me withdraw my money to my bank account
Labels:
- Labels:
-
Account Limitations
-
Technical Issues
1 REPLY 1
PayPal_JonK
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-20-2019
06:15 PM
Hello @RyanWhittaker1,
I'm sorry to hear you're running into some difficulty uploading those documents. If over the phone Customer Support wasn't as helpful as you wished, please feel free to reach out to our Customer Support via Facebook or Twitter. They can help you upload those documents as well and make sure they are forwarded over to the proper teams for review.
Best of luck!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- "The card has been declined. Please try a different payment method" in My Money Archives
- Payment of USD 69.99 in Payments Archives
- I have to wait 24-72 hours? in Disputes and Limitations Archives
- Solution for PayPal asking for bank/ credit card upon payment for example on EBay in Payments Archives
- Was this a phishing email? in PayPal Basics Archives