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Technical issues in Resolution center

New Community Member

Technical issues in Resolution center

I'm trying to appeal a resolution center decision but it seems to be completely broken, does anyone know how to report this?  If I click on the appeal button it just redirects to a page which doesn't appear to load any content and if I click on any of the "evidence documents" about why my case was denied they just give an error message like "resource was unavailable".  I can't find any contact address to submit a bug report to.

 

Does anyone know how to get help?

1 REPLY
Moderator

Re: Technical issues in Resolution center

Hello Mordy2,

 

Welcome to the PayPal community and thank you for your post. 

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna