Technical Difficulties

Nobby41066
New Community Member
Is anyone have this message come up at the moment? I am trying to resolve a limitation issue by confirming my details but when i hit submit i get this message. Oh dear, there's a problem
 

We're sorry but we seem to be having technical difficulties. We can't attempt to confirm your identity right now.

You can try again or submit certain documents to confirm your identity. If you choose to submit documentation, you won't be able to try this online option again.

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1 REPLY 1

PayPal_April
Moderator
Moderator

Hello @Nobby41066

 

Have you had an opportunity to clear cache/cookies or try a different browser? If so, and you are still receiving this message you will need to contact Customer Support to review further. You can locate their contact information by clicking on the 'Contact Us' at the bottom of the PayPal page. 

 

-April 

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