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Taking months to review a transaction

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Contributor

Taking months to review a transaction

Day 40 and counting...

Payment of $85 sent to my badminton club is being held up - they want to "review" transaction.

$100 sent same time was cleared.

Money already taken out of our Credit Card.

Numerous emails sent to compliance transactions email address not answered. 

I have already provided my NZ D/License + my utility bill.

 

Does anyone know how long the review usually takes?

So far I have found the service from Paypal below standard - if I had a choice I wouldn't deal with PayPal again..