Switch my account back to a persanol account

Locolora
Contributor
Contributor

Hello i have set up a business account but it didnt workout and now my paypal has been restricted i would like to close my business account and go back to a persanol account but it wont let me close it out with it being restricted but i cant fix the restictions because my business failed how can i change back.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Locolora

 

There is no automatic option, you have to contact customer services and they downgrade it for you.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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