Stuck in an infinite loop trying to refund payment

stossel
New Community Member

3 weeks back, I received a payment through Paypal from a friend. Because of different reasons I haven't touched it and I am trying to return this payment back to him now.

So I can see it in my activity screen, and there's a nice big button saying "Return this payment". I press on it, have the "Issue Refund" screen loading half-way, and then I'm suddenly back in the "Transaction Details" screen as if nothing happened. No error message, nothing to indicate anything. I can keep pressing this button as much as I like, it will always bring me back to this screen.

What the hell? 

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