New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
Wow, what a waste of time and money! I should have never ordered from their ad on Facebook. I got an HD Zoom 360. Took forever, they never communicated with me until I opened a case with Paypal, then they told me that I should be patient and that I should close the case. Like an idiot I did, and when it arrived I realized that the product was total crap! Since I had closed the case I could not open it again. I was not expecting such a poor quality item. Later on, I found from reviews that the company sells cheap stuff and are not professional. Did not accept returns, unless one complied with all sorts of stipulations (that's why I only deal with companies that guarantee their products, no questions asked, like LLBean). This turned out to be a big headache. Lesson learned though; I bought it on a whim and shouldn't have.
I too will NEVER buy from Strongcurrent again....No communication, Slow service....doubt I would have ever received poor quality product without opening a claim with PayPal....
Thanks for that I believed I had just been double dipped by this shonky mob and it was not till I escalated this to a claim by RINGING, not messing with the resolution center that just sends you round in circles and I guess many people just give up in frustration, but while I was talking to the Paypal man on the phone he was able to tell me the second billing was for an amplifier, first I had heard of buying an amplifier. When I questioned the second billing within minutes of it happening, I raised an illegal transaction with Paypal but the reply I got after a few days was that it was a legal transaction and there was no further action I could take. With the help of man on the pone both my payments have been brought up to a dispute so hopefully I will get my money back. I did mention the many complaints on this forum and I think he was aware of it because the way he went about the process made me feel he has been through this before with this company
Don't let down your guard and don't rest until you have your money back. Contact your financial institution to see if they are willing to help. My bank asked me for all of my documentation and they may be pursuing things from their end. Not sure what they can do, but who knows - perhaps they can reach back and take the money from PayPal who will then be forced to take back from Strong Current Enterprises. Please keep posting updates here and keep hammering PayPal on Facebook and elsewhere.
I have tagged every post in this community the same way and am trying to pressure the community moderator PayPal_Ashley to respond. At one point in July 2017 she did specifically respond to a number of complaints and that post is marked as a Solution.
I am a very experienced buyer and have used paypal from its beginning. Surely there comes a point, when there are a number of seriously bad reports about a company, paypal can post a warning with a link to e.g this forum, when a person is about to purchase using paypal. The company, based in the nNtherlands relies on the fact that many of their purchasers will simply not bother to get $20 refund, given the expense and problems with returning the junk. In Australia their marketing is ILLEGAL being deceptive, and I intend to do something about that. Please click kudos to add numbers and show your support for when I report this to a Govt agency "fair trading".
Personally I am very suspicious of Dutch businesses etc.
I admire your attempt to bring them down but these scammers are very experienced at how to work the system and they will bob up again with something else. There was something on a Current Affair a couple of nights ago about a couple who were able to scam Paypal out of nearly $2 mill buying stuff from themselves,paying with Paypal then claiming the product didn't arrive and Paypal would refund them. It was far to complex for me to explain but they got away with it for many years. My point is these scammers never rest, constantly working on new scams