Storm Media Limited, Fraud?

Jean54
Contributor
Contributor

As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.

Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.

I would like to warn others that this could be a fraud.

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Atchara
Member
Member

I bought some stuff from Storm media limited a month ago, I haven't recieved my order , with a cost of $21.96 charged to my paypal account! Don't buy from this sight, it is a scam!!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Atchara

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


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Kudos / Solution appreciated.
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Jessica247
Contributor
Contributor

I have not received my item from storm media limited.. Please could you help me not sure what to do as there is no way of contacting them.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Jessica247 wrote:
I have not received my item from storm media limited.. Please could you help me not sure what to do as there is no way of contacting them.

Tons of posts here about this company. Go to the transaction details and click "Report a problem" to file a dispute.


Kudos & Solved are greatly appreciated. 🙂
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Jessica247
Contributor
Contributor
No still not received item can't afford to loose money like this x
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jessica247

 

Have you actually started a dispute as @sharpiemarker told you to??


Advice is voluntary.
Kudos / Solution appreciated.
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Gm18
Contributor
Contributor
I’m sorry you all didn’t get what you ordered but I did. It came in a timely matter too.
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Danna24
Contributor
Contributor
Happy you were fortunate to receive your purchase. Hopefully, it was what you expected and will continue to work for you more than a week or two, that is if it didn't require batteries or to be charged. Thanks for letting us know of your good fortune with this company regarding your purchase.
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DiRuss
Contributor
Contributor

I too have a problem with this company.  Made an order and they sent the wrong size.  Returned and still have not received a refund.  Do not do business with this company.

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Nana69
New Community Member

On Sept. 17, 2018 i ordered and paid thru paypal   1003859811619 (0n bank statement) for two items free for postage only.   I shoud have known better...but did  not.  To date I have not received items, but my paypal was charged.  

THank you for any help you can give me.

 

Nana69

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