Storm Media Limited, Fraud?

[Jean54]

As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.

Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.

I would like to warn others that this could be a fraud.

[IzzyBooth]

I really need help.  I ordered from Storm Media on August 2, 2018.  The product arrived last week a Zip Trim, $37.47, it is a piece of junk, came from China and the box was mangled.  I cannot reach them, I have tried several times to no avail.  I want to send it back ...I will NEVER order anything from this company again!

[Basically]

I ordered bras from Storm Media after carefully checking their size charts. It not only took a month to get them, but they were ridiculously mid-sized. I had no luck contacting them so filed a dispute with PayPal. Although I sent many status requests to both Storm & PayPal, PP closed my dispute for non-response. Do not order from this company!!! 

[kernowlass]

@Basically

Did you escalate the dispute to a claim??

[Basically]

I tried to but could get no response from PayPal and then they closed the ticket for "no response". I tried several ways to contact them. Could not find a phone number for either company.

[djred10]

I was a victim of them.  They had this edge trimmer that was supposed to be good when it came to gardening and small grass area. Once i received the product it it didn't work. I'd put new batteries in it would attempt to work then stop. I made contact with them with in their supposed 10 Grace period.  when they did a screen shot of receiving my request, they stated that it was after the 10 days grace period.  I had to Screen shot the Time log and the email they sent to show them that i was with in the 10 days grace period.  I didn't get a respond from them for almost a week saying, sorry we can not refund your money because i was past their 10 days grace period. I personnally would recommend they be banned from even using paypal or Facebook.

Worst experience ever. I did put in my claim to tell paypal about their failure as a business!!

[Twinks11]

I bought the same thing a you could well you wouldn't want to buy it from the market for a £5 looks fantastic on the website all this sort of thing should be band off Face book I just bought furry lined tights cost $12 and $5.99 postage just over £15 you can buy the same in town for £3.99 not even in a packet just stuffed in the parcel and realy thin not winter weight or furry inside ..what a RIP off bought in November as a Christmas present just arrived today 5th Jan ..and where are you going to send them back to know where ..so that's twice they got me not till you pay do you realise same place no more buying off Face book ..learned my lesson

[Anushka22]

Bought some kinda of peeler which was advertised on fb on the 3rd of july today we are the 28th of aug i havent neither recieved my parcel nor heard anything from the company. Is it any kinda fraud???

[kernowlass]

@Anushka22

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[kevin966]

Ordered dog harness on 12/02/19, which was advertised on Facebook, now March 7 th and stil no item or any response from seller, after sending 3emails. I have opened a dispute with PayPal.

[elaasri]

i bay  USB Voice Recorder - Black / without SD[Removed. Phone #s not permitted]p;il  15 february /19   to day is  08/03/19 i don t receive  nothing