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On April 20th I received a paypal receipt on an order I purchased through Storm Media.
Money won't leave your account until Storm Media Limited processes your order.
I have yet to hear back from them! I'm not seeing it on my paypal account either. Is this a scam!?
Welcome to our Community!
I am sorry to see you have had this issue with the merchant. You can read up on possible false email here.
Normally, such an order will appear on your PayPal activity but in some cases, if the payment was made using our Guest services is will not appear. A guest payment is where you do not log in to Paypal directly but the merchants use PayPal to process debit or credit card payments.
I have not received the bras I ordered. The company has reached out to tell me my discounts could not be applied. I tried to cancel my ordered and I still have not received the credit or the bras. LauriReynolds
Click on the transaction in your paypal account and use the report a problem link at the bottom of that details page.