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I saw a video for a cellphone charging cable called 'A Lazy Standup Charging Cable' from a company called Storm Media Limited, based in China (which I only found out about when I ran into problems). The video demonstrated that you could place your cellphone onto the charging plug and bend the coil in any direction. I was interested in this option as I often take a great many photos with my cellphone and this would allow me to place the phone directly over an item with the least amount of hand contact.
I ordered the item on February 12, 2019.
On March 16, 2019, I contact PP after I hadn't received my order and despite emailing the vendor about the expected delivery of the item, with no response, and requested that PP look into the situation. Ultimately, PP got back to me and said that the vendor had shipped the item and gave the tracking number.
The item finally turned up on April 3, 2019, almost two months after it was ordered. That wasn't bad enough, when I went to place the cellphone on the coil, the weight of the phone was such that it toppled over. I then sent a message to the vendor to voice my complaint and asked for return information.
Once, again, they never replied. Once again I went back to PP and put in a dispute.
PP got back to me saying that my claim was closed and they were siding with the vendor!!! I have to admit, I was floored.
I have been with PayPal almost from the beginning of their inception. Over those years, I have had very few complaints/disputes. I called a representative at PP and discussed the issue. The answer was that there weren't enough complaints against the vendor to warrant they help me any further.
I am still stunned! I put the coil away and didn't look at it again until yesterday. I decided that I would use it just for charging. To my shock, I found that that doesn't even work. I have a protective cover on my cellphone. The plug isn't deep enough to accommodate the cover!! I tested it by taking off the cover, and that worked.
The bottom line is that I am not going to struggle getting the cover off each time to charge it. It doesn't work for what I originally purchased it for and neither the vendor nor PP has provided me with an option to return the coil.
I can only conclude that PP is become 'greedy' enough that they are going to favor the vendor and to heck with the buyer!
I did a number of internet searches about the vendor, and as you might have guessed, they leave a lot to be desired.
Does anyone have a suggestion or comment? I am still willing to return the item, but I want some assurance that the vendor will honestly do the credit. I have my doubts.
Be aware of Storm Media Limited. The Product " Instant unclog drains and cleaning your toilet and sink with foam" does not have any active ingredients whatsoever, and is a fraud. Does not work at all. DO NOT BUY!
Same Product can be found here, not effect at all. DO NOT BUY - DONT SPEND ANY MONEY ON THIS CHINESE FRAUD!
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
I got what I ordered, but it took over 30 days.... it was a cleaning product , to clean my house, and then I was moving. It ended up getting forwarded to the new house. And the product is nothing spectacular... something i could have bought at the grocery store.
I was charged 71.90 for 3 bras and I have not received anything.
As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.
Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.
I would like to warn others that this could be a fraud.
Storm Media is pretending to be a USA company when in fact they order products from China ONLY when you order something from them. So you are suspecting an order to come in a week because it is a "USA" company when in fact they are not. After my order was missing for 3 weeks I contacted them to cancel the order and asked for my money back. Rather than give me my money back they waiting for the product to arrive from China and then shipped it to me anyway. Paypal is allowing them to do this thereby aiding and abetting them in their scam.
Four weeks later the product arrived and Paypal won't do anything about it. TOTAL SCAM by BOTH companies.