Storm Media Limited, Fraud?

[Jean54]

As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.

Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.

I would like to warn others that this could be a fraud.

[jamjar4]

Ring Paypal direct & open a case. I have finally received my full refund. 

Good luck!

[Lisa1005]

I baught a product beginning of this month and received nothing all I have is a receipt number how do I f I'll be out anything about my purchase.

[BB54]

I believe I'm a victim of fraud. ordered leather cleaner and my tracking number doesn't work. So many disputes why hasn't payday taken action on this company and protect us

[Un-Happy]

I also had the same prob. They would never answer my email , and Pay Pal , reviewed it and said:

Valid tracking info provided by the seller. Yet I could never get that info.  I ordered the product on :

Jan 29,2019 and it finally got delivered to me on April 13,2019.  So I hope you get yours , I will check reviews before I buy anything . because this place that sold the leather product was the worst !!!!!  No customer Service !!!  If they told me it was going to take 3 mo. to get it , then at least I have the choice to buy and wait , I hope this can get read by everyone , at least they will know what to expect.

[Eileen11]

I placed a order with storm media on 24/1/19 and not received it it yet

[kernowlass]

@Eileen11 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[cherylgutberlet]

On 24 Jan18 I ordered a leather refurbisher for $25.98 and never received the product from ”storm Media  Limited” as I can now see, I was scammed. How frustrating!

[jamjar4]

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@cherylgutberlet wrote:

On 24 Jan18 I ordered a leather refurbisher for $25.98 and never received the product from ”storm Media  Limited” as I can now see, I was scammed. How frustrating!

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Hi - contact paypal and report the problem. They are fully aware of this corrupt company. Demand a refund! Open a case. Good luck.

[Eee2]

Has anyone ever got a refund from PayPal after buying from storm media and never received items. Can a debit card refund if PayPal fails? Help

[sharpiemarker]

@Eee2 

Locate the payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received dispute.