This company is totally fraudulent, and thus far, Paypal has been completely unhelpful. I followed an ad from Facebook (never again!) to a car cell phone holder/display. I looked at the shipping costs (and more reviews) and decided not to purchase it and left the page (having never authorized any purchase). Out of the blue, three weeks later, it arrives in a box. No receipt in the box or return address. (I also obviously never received a receipt in my email.) I look at my Paypal account, and boom!, there's the charge. I contact Paypal. "Sir, you can send the item, back." "Ma'am, there's no return address," I say. "This was a charge that was not authorized." I even directed her to this thread that has been going on for about a year and a half. She opens a case with all of my information and assures me they will get back to me with with a resolution. I tried to be patient and wait for as response. So, a month and a half later, I call back. Paypal tells me the case was closed weeks ago. Their reason, "The seller tried to contact you several times, but you did not respond so we closed the case." Without contacting me? I mean, really? They are a fraudulent company! Of course they didn't try to contact me! So, after being transferred up the food chain, they reopened the case again. Apparently Paypal listed the first claim as "buyer's remorse." Again, really??? I had no remorse. It was a fraudulent charge. At this point, they tell me they will reopen the case and try to contact the company so they can provide me with a return shipping address so I can send the item back that's still in a box, months later, in my closet. I said, "That's exactly what I was told Paypal was going to do when I originally opened the case. How will this be any different?" *crickets chirping* Now I am waiting again for some resolution that I doubt will happen before I close my account.
