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Did you ever get them or resolve the case? It's been a month since I ordered mine and I cannot get in contact with them. so frustrating!!
I also ordered a bra from them. After waiting a few weeks l inquired and they said l would receive in 2 weeks. Inquired again and they insisted it had been delivered, gave me a traccking number that was invalid. Now they advise contacting the Vietnam postal service. What? I live in NY. In my case my inquiries are gojng to surrealunicorn.com. l hope l can get help from Paypal
Hi - I opened a case online but paypal have closed the case as they said the order was authorised. Well only one item was and not the other items the company added onto my order!! Also the items have never arrived. Other items I have ordered from abroad have all arrived safely without a hitch.
I will try and ring paypal tomorrow but it shouldn't be this hard. So disappointed with paypal.
If everyone here has a reputable credit card company, call them! My credit card was very understanding and removed my charge instantly! Tell them about the BBB rating this business has as well as the numerous complaints in the PayPal Community. Bye, Bye Paypal!!
I'm done with PayPal. I used them because I thought it was a way to "trust" the transaction. They are a joke. I call my credit card with the explanation and get an immediate refund. No waiting 3 weeks to get denied and charged from a Scam company