Storm Media Limited, Fraud?
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As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.
Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.
I would like to warn others that this could be a fraud.
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I agree with this completely. This company took two months to get me my order. They only shipped it after I filed a dispute with Paypal. Then they sent me all the wrong sizes. By the way the bras do not help with posture
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I am currently disputing a purchase I also did not receive from Storm Media. The tracking link they provided has no information. Hopefully Paypal can step in to get my refund
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not seen anyone that has been helped by paypal in getting their money back... so good luck
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Am happy to report that I spoke to Paypal directly, explained the situation, provided screen shots of the false tracking link etc and got a full refund from Paypal
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How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
https://www.paypal.com/webapps/mpp/first-dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
Ignore those that say its a waste of time, its worth trying as loads have been refunded, each 'case' is different. If not try your c.c. issuer?
Advice is voluntary.
Kudos / Solution appreciated.
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This company is definitely a fraud. Am happy to report that I spoke to Paypal directly, explained the situation, provided screen shots of the false tracking link etc and got a full refund from Paypal
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