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Storm Media Limited, Fraud?

Contributor

Re: Storm Media Limited, Fraud?

I was looking at my Paypal account and same thing. They put 33.95 on my Paypal and I would never have known if I didn’t check this month. Don’t know how to get in touch with them either. Facebook should be more careful with whom they allow to advertise on our pages!!!!!
Contributor

Re: Storm Media Limited, Fraud?

Awful customer support and won't refund my money!
Member

Re: Storm Media Limited, Fraud?

I bought a pair of slip on and i never receive .

what can we to to denunce them?

Contributor

Re: Storm Media Limited, Fraud?

I am currently disputing a purchase I also did not receive from Storm Media.  The tracking link they provided has no information.  Hopefully Paypal can step in to get my refund

Contributor

Re: Storm Media Limited, Fraud?

not seen anyone that has been helped by paypal in  getting their money back... so good luck

Contributor

Re: Storm Media Limited, Fraud?

Am happy to report that I spoke to Paypal directly, explained the situation, provided screen shots of the false tracking link etc and got a full refund from Paypal

Contributor

Re: Storm Media Limited, Fraud?

I spent $58 USD on mould remover about a month ago and the company are claiming it has been delivered but I haven’t received anything. I’m currently trying to sort it out with the transport company and I’m trying to report it through PayPal but first trying to get in contact with the supplier through PayPal, ideally I would like a refund
Highlighted
Contributor

Re: Storm Media Limited, Fraud?

Kiss your money goodbye sadly. PayPal won’t help you
Esteemed Advisor

Re: Storm Media Limited, Fraud?

@KathrynH5 

 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Ignore those that say its a waste of time, its worth trying as loads have been refunded, each 'case' is different. If not try your c.c. issuer?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Storm Media Limited, Fraud?

This company is definitely a fraud.  Am happy to report that I spoke to Paypal directly, explained the situation, provided screen shots of the false tracking link etc and got a full refund from Paypal