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Good luck getting your money back. Thousands of scams from Storm Media. I purchased from a FB ad which has since removed them for being a fraudulent company. Google Storm Media. Why PayPal is not help us is unexplainable unless they are somehow connected.
I wish I had checked before I ordered. Of course it was a scam. I never received the items. And PayPal decided in their favor since they provided a tracking number. I think I’m done using PayPal. This is now the second thing I’ve ordered that I haven’t received, and I order tons of things and received all but 2 of them yet PayPal decided in the sellers favor.
If you funded your paypal payment via a credit card then maybe contact your card issuer for a chargeback?
You can 'change' a dispute from non receipt TO not as described but if you file a non receipt dispute too quickly and don't give it time to arrive then sadly you won't get that option.
BUT I would definately contact customer services and say you opened one for INR but when it arrived it was SNAD and see if they will help you.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
I ordered an item but when i received it, crap , it's a piece of <removed>.
don't trust storm media limited. they are fraud and should be banned. I have proof
Sotrom Media refuses to answer any questions about my purchase on line....their item #8P824643JU920893N Steve Moomey