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Click on the transaction in your paypal account and use the report a problem link at the bottom of that details page.
One order placed with this company last year resulted in my not getting my order because it was sent to someone in CA, AND I was charged twice for the order. When I disputed the charges with paypal, they supposedly "investigated" and determined the package was received, so they closed the dispute. Yes, it was received, but not by me!
Now, I have placed another order, not knowing that it was also through Storm Media Limited. My shipping address is clearly noted, and it is in Georgia, NOT CALIFORNIA! So how can I assure I will receive this package, and get refunds on the package I never received and was charged twice for ?? Is there any phone number for this company? Is it a real company? I will definitely pay more attention when ordering because I don't want to order anything else from them, and not even receive it.
Lots of problems with this company.
You should really check phone numbers / contact information before you buy from a site.
A lot of these scam websites that advertise on social media etc have good pictures / bargain prices / no phone number on the site only an email address / no return address only contact them for problems and normally sell Chinese tat.
Thanks for the advice. I will definitely be more aware when I make a purchase. What really gets me is that paypal decided there was no action that needed to be taken, even though the package went to CA and not GA. I don't think I'll order anything else through paypal either, since they seem to side with the vendor.