Storm Media Limited, Fraud?

[Jean54]

As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.

Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.

I would like to warn others that this could be a fraud.

[Slurrpee]

wow. over 1700 people have reported this business and yet you still allow customers to be victimized by them. Perhaps Paypal isnt as safe as I thought...

[Zee04]

This is indeed a disgrace, I think we should file a class action lawsuit against PayPal for allowing this POS business to rip us all off. 

[Bishopc123]

I did not get my order That I order on April 16,2019 from Storm Media Limited

[Slurrpee]

Why does PayPal allow this?

[SL12345678]

Pay pal. Its a disgrace that nothing’s happening from your side

[Vbarton72]

I didnt receive my cross bra from storm Media they took my money through paypal. I emailed them and they said they didnt have an order number that goes with my email address. I would like my product or my money back. Thanks

[Preachersmith82]

I also have not received my order from this company

[kernowlass]

@Preachersmith82 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[Frankie19]

This information is okay but what happens if PayPal close the case without letting you reply to their judgement??

[Jelsey]

PayPal was of no help with my case but it appears these people have made fraudulent charges to many people do not purchase from them. You will never receive your item.