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I ordered a LED chargeable razor trimmer advertised on Facebook which looked good by the video. I placed the order on May 10th, account was debited May 13th. Waited 3.5 weeks no product. I filed a claim with PayPal after emailing to the seller with no response. . The seller finally sent me the product on June 16th. PayPal then denied the claim since Storm Media stated that the product had been sent. After opening the product the charging cable plug is too big to fit in to the razor for charging. There is no information on the product as to what company made the product or a number to call. I guess I am out $26. Hopefully Storm Media will respond with my email to settle this issue.
Never order anything off Facebook advertisements.
I've been stung by this company too. Goods not received yet they claim to have Royal Mail tracking confirmation that it was delivered, and PayPal closed my case in their favour! Have reported to action fraud. Response emails come from "getyourluckhere" sums them up really!
I have learnt the hard way - DO NOT BUY FROM ANYONE ADVERTISING ON FACEBOOK!