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Storm Media Limited, Fraud?

KV5 New Community Member
New Community Member

Storm Media

Has anyone ordered from Storm Media?? I ordered and paid for merchandise in January and have not heard back from them
Volunteer Advisor

Re: Storm Media

@KV5 

 

Read the forum and see the other thousand folks affected and then...............

 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Storm Media LTD Issues

We ordered a no-pull dog harness from this company in January and on February 20th it said it shipped .  There was a tracking number and from what I could tell it was coming from China.  I see lots of complaints for this company.  Has anyone else ordered the dog harness and have they received it?  Luckily it was just under $23 so that is the good news.  It looks like I should be happy I did not give them my credit card number and information.  

Please do not order from them.  I will let you know if we ever receive it.

Regards.

Volunteer Advisor

Re: Storm Media LTD Issues

@BW1948 

 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Highlighted
New Community Member

Storm media

I order a package on February 24 and have not gotten anything from them. Is this usual?
Member

Re: Storm media

Folks, I never received my item from Storm Media so raised a dispute with PayPal. They reviewed the case and provided me with the refund. I suggest you raise the dispute in time to get your money back. Spread the word about this fraud company Storm Media to help others in avoiding this trap
New Community Member

STORM MEDIA

ORDERED TICK COLLAR AND HAVE NOT RECEIVED IT.

Volunteer Advisor

Re: STORM MEDIA

@BOCHIE 

 

Locate the payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received dispute.


Kudos & problem resolved are greatly appreciated. 🙂
New Community Member

Storm media fraudulent

I purchased an item from Storm media and was charged out of my account immediately, I have never received any merchandise I have attempted to contact this company multiple times and have not gotten any sort of response. I have submitted a report to the better business bureau but I'm inquiring on how to get my money back.
Volunteer Advisor

Re: Storm media fraudulent

@Jen2379 

 

Locate the payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received dispute.

 

Just from observations from many posts about this company I am under the impression that they are based in China so shipping takes a long time and they don't respond because they may not be fluent in English.


Kudos & problem resolved are greatly appreciated. 🙂