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Storm Media Limited, Fraud?

Contributor

Re: Storm Media Limited, Fraud?

I also ordered some items the beginning of January and never received it even though they got paid.  Tried emailing but came back undeliverable.

Contributor

Re: Storm Media Limited, Fraud?

Just today I was refunded the charges by my bank. I filed a protest a couple of days ago with the bank. I've had no communication from them yet so I don't know the process. Good luck. I, like all, had no luck with PayPal or Storm Media.
Contributor

Re: Storm Media Limited, Fraud?

I spoke to Megan this evening and she has closed my case in my favour, and I should receive my full refund by Monday directly into my bank account.

She said they are aware of this company - so PLEASE everyone who has had a problem, pester paypal for a refund.  Good luck!

Contributor

Re: Storm Media Limited, Fraud?

I have yet to receive the 3 pair of leggings ordered Jan. 19, 2019. Money taken immediately. No contact from my emails first of February. Need my items or a refund.
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Contributor

Re: Storm Media Limited, Fraud?

RING Paypal and open a case.  Then the following week ring again and say you are totally fed up and demand a refund. Paypal are aware of this company, yet they still continue to trade with them. They need striking off.

Good luck x

Contributor

Re: Storm Media Limited, Fraud?

I received an email from PayPal stating that my funds were returned after my bank notified them that the charge was unauthorized. Thanks to the bank!
Contributor

Re: Storm Media Limited, Fraud?

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Contributor

Re: Storm Media Limited, Fraud?

I have never order anything from storm media
New Community Member

Re: Storm Media Limited, Fraud?

Payed but received nothing......
Contributor

Re: Storm Media Limited, Fraud?

Wow! All these replies and comments about a fraud company! What theives! I consider myself pretty savvy, so I can’t believe I fell for this crap. Between Facebook posting the ad and PayPal doing transactions with them, I thought I was safe. Nope! I ordered two sticky gel cell phone holders from them on 12/10. Got an email at the end of December saying the items were delivered. Um, no they weren’t! I kept trying to email support at the company but it was like a circle—they would send me a case number saying they were investigating, so I would reply and say i never got the items, then they would write back and say, yes you did. When I would write a new message, I’d get a new case number and on and on it went. Last week I liked their page on FB and when I private messaged them, they surprisingly responded! (I had an actual conversation with a real person. I know it was a person, not a bot, because there were spelling errors. Ok, I’m assuming! ) When they said they had elevated my complaint to a supervisor and to check my email , I got excited! But it didn’t last long. The email said I wasn’t entitled to a refund because they had a tracking number to prove it was delivered. I was livid! I typed every four letter word in the book, while they asked me to refrain from using bad language or they would have to end the chat. I swear, I think they get off on our misery. Anyway, i opened a case with PayPal. I’m not hopeful. I think I’m going to be out my $20 based on all the comments I see here. Pretty poor customer service from FB, PAYPAL and even DHL, who has to know what a fraud company they’re dealing with.