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Storm Media Limited, Fraud?

Member

Re: Storm Media Limited, Fraud?

Wow! All these replies and comments about a fraud company! What theives! I consider myself pretty savvy, so I can’t believe I fell for this crap. Between Facebook posting the ad and PayPal doing transactions with them, I thought I was safe. Nope! I ordered two sticky gel cell phone holders from them on 12/10. Got an email at the end of December saying the items were delivered. Um, no they weren’t! I kept trying to email support at the company but it was like a circle—they would send me a case number saying they were investigating, so I would reply and say i never got the items, then they would write back and say, yes you did. When I would write a new message, I’d get a new case number and on and on it went. Last week I liked their page on FB and when I private messaged them, they surprisingly responded! (I had an actual conversation with a real person. I know it was a person, not a bot, because there were spelling errors. Ok, I’m assuming! ) When they said they had elevated my complaint to a supervisor and to check my email , I got excited! But it didn’t last long. The email said I wasn’t entitled to a refund because they had a tracking number to prove it was delivered. I was livid! I typed every four letter word in the book, while they asked me to refrain from using bad language or they would have to end the chat. I swear, I think they get off on our misery. Anyway, i opened a case with PayPal. I’m not hopeful. I think I’m going to be out my $20 based on all the comments I see here. Pretty poor customer service from FB, PAYPAL and even DHL, who has to know what a fraud company they’re dealing with.
New Community Member

Re: Storm Media Limited, Fraud?

Am also having issues with this godawful company..been shopping online for over 15 year’s and have never had such of a headache from one transaction. This company needs to be banned from selling through paypal. The amount of people being ripped off is deplorable.
Member

Re: Storm Media Limited, Fraud?

Ring Paypal direct & open a case. I have finally received my full refund. 

Good luck!

New Community Member

Re: Storm Media Limited, Fraud?

I baught a product beginning of this month and received nothing all I have is a receipt number how do I f I'll be out anything about my purchase.
New Community Member

Re: Storm Media Limited, Fraud?

On 24 Jan18 I ordered a leather refurbisher for $25.98 and never received the product from ”storm Media  Limited” as I can now see, I was scammed. How frustrating!

Member

Re: Storm Media Limited, Fraud?


@cherylgutberlet wrote:

On 24 Jan18 I ordered a leather refurbisher for $25.98 and never received the product from ”storm Media  Limited” as I can now see, I was scammed. How frustrating!


Hi - contact paypal and report the problem. They are fully aware of this corrupt company. Demand a refund! Open a case. Good luck.

New Community Member

Re: Storm Media Limited, Fraud?

I placed an order on 26th January. Have still not received the item.
Member

Re: Storm Media Limited, Fraud?

Sadly the chances of you ever receiving anything from this company is nil!

 

Report to Paypal and ask to open a claim and demand you money back.

 

Good luck.

New Community Member

Re: Storm Media Limited, Fraud?

Unfortunately, I'm reading lots of bad reviews about Storm Media limited, and I'm one of them! Never received my order, and already paid with paypal € 20.96. Just once they answer to my email, but only to tell me that they'd forwarded the issue to another office! 

Highlighted
Member

Re: Storm Media Limited, Fraud?

Simona - sadly we have all been conned. Oh how we all wish we had read all these bad reviews before ordering off this terrible company.

 

Ring Paypal and explain. They will open a case and you must keep chasing it and you should get a full refund. 

 

I just wish Paypal would stop all dealings with this company.