New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
I ordered hooks off them but they then added other unordered items onto my order. So no products and seriously out of pocket! No online help from paypal - I will have to ring them. After reading all these other cases, it is really worrying. The problem is, they advertise under so many other names. My order was with a company called UPPA but on my receipt it is Storm Media.
Oh dear, like the rest of us, I'm sure you wish you had read all the comments on here before you ordered, as I'm sure you would not ordered off them! I hope you do receive them, but I would not hold up much hope, sadly. Paypal have finally helped me and my refund is now in my bank account but it has been a struggle to get a refund. RING paypal rather than open an online case.
I have ordered the same and been given a tracking number which doesn't exist. I haven't received my order, it's been 3 weeks. I was speaking to someone at Paypal about a different transaction for the same company, and he has flagged this purchase and raised a dispute for me. He is investigating it. This company operates under several store names on facebook, which probably says a lot about the company. Beware. I am hoping to ask Paypal if they can block me from making any more purchases to this company accidentally. You don't know who you've paid until after you've paid.