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Hi - I've just spoken to customer services at Paypal and spoke to a very nice lady called Maria. She has now opened a case for me for non receipt of goods. She will contact the company direct and they have until the 17 Feb to respond. So fingers crossed. I explained that the tracking number is invalid. They are an untrustworthy company to deal with. I've been told not to worry but I am. I can't afford to just throw money away like this.
My advice would be for everyone to complain verbally about this company. I was told I had a six minute wait this evening but my call was taken within two minutes. Perhaps if we all verbally complain, Paypal might sit up and realise that they have a serious problem on their hands.
Good luck everyone! x
Hmm, sorry to say - I wouldn't hold much hope.
I'm reading more & more people who have used this company (trading under various names) and being let down by them, but PAYPAL STILL DO NOTHING!!
Yes, catsy05, Storm Media Limited is a fraud! You can get to a particular transaction by going to your debits and credits pages. Click on Storm Media Limited in any payment box and it will give you information you can use to get a refund as well as having them cancel your subscription.
I ordered a over the sink drying rack description was 17" x around 11, not sure of second figure. I received it and it was 14" x 9". I waited a good month for it to come because it's an international delivery from China. It's too small to fit over my sink. Disappointed. I guess I'll lodge a complaint with PatPal and hope for the best, but expect the worst.