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Storm Media Limited, Fraud?

Contributor

Re: Storm Media Limited, Fraud?

This is BS I did not receive my item, I filed a complaint and as it looks like they always do, PayPal sided w/ Storm Media knowing this company is clearly fraudulent! Is this your little side hustle PayPal?

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New Community Member

Re: Storm Media Limited, Fraud?

These posts that PayPal sides with Storm media is concerning. I just files a complaint as I orders USB-C batteries for $65 2 months ago and never received them. I'm giving them a week to respond but I'm going to want my money back. I hope PayPal is able to make this right but if they don't I will be back.
Contributor

Re: Storm Media Limited, Fraud?

Why are you not paying attention to all of the people here that have been ripped off by this company? It's pretty obvious that they are unauthorized charges for all of us yet you give the same answers. They stole funds from all of us. Do your job!
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Contributor

Re: Storm Media Limited, Fraud?

Why are you not paying attention to all the people here being ripped off by this company? They are operating on stolen funds. We all received the same generic response from you but no resolution to the problem. Do your job!
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Contributor

Re: Storm Media Limited, Fraud?

I too purchased leggings from storm media in December when I didn't receive merchandise I made a PayPal claim. I eventually received them and they are not as shown on the video on Facebook. I requested a return address from storm media and now it is not valid. I contacted PayPal and did not close dispute however I changed from not received to not as described and requested a return address. PayPal denied my claim and stated they sided with seller because I did not prove not as described. I advised PayPal agent that the leggings were leggings I could have purchased at any retail store for 5.00 and all I wanted was my 50.00 back and I was willing to send them back. I asked PayPal how do I show you they are not as described they are leggings taking photos will not help because how are they to be able to tell they are not as described by a photo. Well they opened the case again and told me they would be in contact with me for photos. Seriously look at all these complaints and that's not enough.
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Contributor

Re: Storm Media Limited, Fraud?

Hi Nicky

 

I contacted paypal and opened a case immediately once I realised that the company had illegally added other items onto my invoice and took more money from my account than I had authorised. I said it was fraud. The next day, I got a reply that my case was being closed as the items had been authorised correctly!!!! I felt that paypal were not listening to my complaint. Yes, I had ordered one item but 9 Uppa (part of the Storm Media) had added extra items on - just like they have done with so many other people. It is hit and miss if you end up receiving anything and if you do, it is cheap and shoddy!

 

We all use paypal for the added security, but we are not getting it over this.

 

It is disgraceful.  

Contributor

Re: Storm Media Limited, Fraud?

Yes they are cheap. Walmart has better quality. I am too struggling with PayPal for a refund and a return address for storm media. Ugh
Contributor

Re: Storm Media Limited, Fraud?


@PayPal_Nicky wrote:

Hi Twin53577,

 

Sorry to hear you have not received the item. Since the payment is made on PayPal platform, we have a dispute process to help you and your seller resolve the issue in a friendly way. You have up to 180 days after you sent the payment to file a dispute.

Here's how to open a dispute:

  1. Log in to your PayPal account.
  2. Click on the transaction you'd like to file a complaint about.
  3. Click Resolution Center near the bottom of the page.
  4. Choose which type of issue you would like to report.
  5. Enter the details of your complaint.
  6. Click Submit.

After you open a dispute, you have 20 calendar days to communicate with the seller before the dispute automatically closes. If you can't resolve the problem, you can ask us to investigate by escalating your dispute to a claim within 20 calendar days.

Here's how to escalate a dispute to a claim:

  1. Log in to your PayPal account.
  2. Click on the transaction you'd like to file a complaint about.
  3. Click Resolution Center near the bottom of the page.
  4. Choose which type of issue you would like to report.
  5. Enter the details of your complaint.
  6. Click Submit.

We will contact you if we need additional information. We will try to make a decision within 30 days.

To check the status of your claim, log in to your PayPal account and visit the Resolution Center.

 

Regards,

Nicky


What exactly is Paypal doing to stop this criminal activity?  All it seems to be doing is to make life difficult for customers.

One story among thousands.

Contributor

Re: Storm Media Limited, Fraud?

Thanks for your reply and for documenting this issue. I wonder if there is a way for ALL of us to open a class-action lawsuit against PayPal because they failed to acknowledge the issue. I mean, many, many of us have come forward with the same or similar narrative concerning this fraudulent situation, yet PP refuses to listen and stop this from occurring. I have accepted that I am out $21 and would like to make sure this doesn't happen to anyone else.

 

Contributor

Re: Storm Media Limited, Fraud?

Nicky at PayPal-

 

I got scammed by these people and you said it was a legitimate purchase.

 

I did go as far as to authorize PayPal to pay for it, but when I went back to the

StormMedia page I decided against it and erased all my information.  That usually

works, but they must have been too quick for me.  I never completed the trans-

action and they'd already got my money from PayPal.  Its a scam, as evidenced

by all the complaints you've seemed to have received. 

I'll keep using PayPal, but will never even look at things StormMedia has to offer.

I also ordered from the other company mentioned in the original post in this string.

It was a dish rack.  It was on Walmart's page so I thought I was safe.  I used PayPal.

I've used PayPal with no trouble for many years and am very grateful for it.  I just

hope this fiasco doesn't cause you to lose customers.