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This is BS I did not receive my item, I filed a complaint and as it looks like they always do, PayPal sided w/ Storm Media knowing this company is clearly fraudulent! Is this your little side hustle PayPal?
I contacted paypal and opened a case immediately once I realised that the company had illegally added other items onto my invoice and took more money from my account than I had authorised. I said it was fraud. The next day, I got a reply that my case was being closed as the items had been authorised correctly!!!! I felt that paypal were not listening to my complaint. Yes, I had ordered one item but 9 Uppa (part of the Storm Media) had added extra items on - just like they have done with so many other people. It is hit and miss if you end up receiving anything and if you do, it is cheap and shoddy!
We all use paypal for the added security, but we are not getting it over this.
It is disgraceful.
Gosh waiting all that time until they could answer your call!!! Obvious they have a lot of complaints to deal with! All rather worrying.