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Storm Media Limited, Fraud?

Contributor

Re: Storm Media Limited, Fraud?

I too ordered a product from this company, over a mtg ago. They refuse to respond to any emails. Pay pal is no help either , a complete joke. I refuse to pay for an item that I never got. I'm done with PayPal 2hr wait to talk to someone on the phone is also unacceptable.
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Contributor

Re: Storm Media Limited, Fraud?

Gosh waiting all that time until they could answer your call!!! Obvious they have a lot of complaints to deal with! All rather worrying.

Contributor

Re: Storm Media Limited, Fraud?

I ordered an item on line from this company and I have never received it, plus I have two different charges each with a different invoice number. They are not answering my email

 

Member

Re: Storm Media Limited, Fraud?

I am in the same boat. I knew I shouldnt have ordered from a company I had never heard of but I have seen other ads on facebook and was completely satisfied.

Contributor

Re: Storm Media Limited, Fraud?

PayPal advertises that they protect consumers. But they don’t do they?
Contributor

Re: Storm Media Limited, Fraud?

I ordered nothing, but I received the things they said I'd ordered.

I'd emailed <removed> every time they emailed me to say

where in their process my order was, and finally got a reply after I'd

contacted PayPal (which said I had made the purchase and they

couldn't help me) and my credit card company who refunded

my money. 

When I finally heard from <removed> they said they'd

refund my money, but they didn't say how.  We'll see.  If and when

that happens I will contact my credit card company about being

refunded twice.  This is a mess.

 

Contributor

Re: Storm Media Limited, Fraud?

I had the same problem. I ordered in April. Still nothing.

what can we do?

New Community Member

Re: Storm Media Limited, Fraud?

I ordered a hair dryer/ straightener and never recieved it.
Contributor

Re: Storm Media Limited, Fraud?

I ordered a eyebrow product on May 8th and still haven’t received it. Pay pal has contacted them but all they got for me was a tracking number which is not working. Hopefully they will keep trying to resolve Barbara
Contributor

Re: Storm Media Limited, Fraud?

I had the same, and never received the product. Paypal decided in favour of seller. So I called them up and had to raise up my voice to resolve this.

I was lucky that the person (waiting time over 25 min over the phone) helped me and refunded my money finally.

Good luck to you, I told Ebay they should not allow business like these companies on Paypal, as they give Paypal as well a bad reputation.