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Storm Media Limited, Fraud?

New Community Member

Re: Storm Media Limited, Fraud?

I ordered a product, didn't receive it and now PayPal closed the case because they provided a tracking number and PayPal says it was delivered, but it doesn't say anywhere (EMS nor DHL) that the merchandise arrived at my place...i am frustrated! Even it is only a small amount i am disappointed of paypals decision!

Contributor

Re: Storm Media Limited, Fraud?

Contact PayPal and ask them to try the tracking # for themselves to see that it's not linked to any purchased items in the postal services. You can also file a claim with your postal service too for unreceived merchandise. I just don't understand why people aren't willing to fight to get their money returned from Storm Media, PayPal or the postal services they used. I did everything that PayPal instructed me to do, made sure I took screen shot of the instructions they gave me and then of everything I sent to them and with persistence got my money and postage return by PayPal and also my return postage I spent returning the items back to Storm Media.
Member

Re: Storm Media Limited, Fraud?

Same here, they provided paypal with a Canadian tracking number that was no tracking number. Based on that paypal denied my claim. I need to call them, but I never have the time to wait forever in Q. I did recieve 1 item what was absolute garbage.

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Member

Re: Storm Media Limited, Fraud?

I'm not working in the afternoon, so I'm going to try and ring paypal. This really needs sorting, with some urgency.

New Community Member

Re: Storm Media Limited, Fraud?

Me too. I cannot believe that PayPal would allow these companies to continue to use their service as a platform to rip off customer. I will never use PayPal to buy goods and services again. From now on, its Amazon all the way. Atleast they will refund your money when an Item isnt recieved.
Contributor

Re: Storm Media Limited, Fraud?

Since this is how PayPal handles thinks, then I'm not going to be using them any more to pay for things either. Storm Media is a very shoddy business and if PayPal insists on siding with them, it makes me believe that they must get a commission for assisting them in their fraudulent sales. Maybe the BBB needs to be brought in to investigate Storm Media and Pay Pals connection with them.
Tags (1)
Member

Re: Storm Media Limited, Fraud?

PayPal, why the silence? I started a case and PayPal found it in their favor. I didn't receive the product I ordered. It was inferior quality and different spec. I ordered one with an internal battery and you can buy them on Amazon at half the price and send it back with no Hassel. Why are they so bad at stopping these fraudulent transactions?
Member

Re: Storm Media Limited, Fraud?

Same problem for me! Didn't receive merchandise until I filed a dispute. The merchandise I received was "garbage" and I have had no help or response from Pay Pal. I emailed seller twice for return/refund information, no response. Package had no receipt or return info enclosed with the horrible merchandise that smelled like burning tires when I opened it. I no longer trust Pay Pal claims to protect consumers.

Contributor

Re: Storm Media Limited Returns

Ok, I got an email from PalPal giving me the Storm Media address to return my purchase from them. The address is in China. In order to return these items, I will have to pay approximately $68.00 which is more than I paid for the items. In order to be reimbursed per PayPal, Storm Media will then have to report that they received my returned items for me to get a refund. So, either way I'm out money because of this shoddy company that PayPal endorses! Never again will I use PayPal to pay for anything I purchase in the future! Lesson learned!
Tags (1)
Member

Re: Storm Media Limited, Fraud?

This has literally just happened to me. I ordered a car drying towel in June 2018 that never turned up. Despite sending them several emails, they did not respond. I reported to PayPal in August & explained that as I had not had it, I wanted my money back. Despite this, Storm Media decided to dispatch a package weeks AFTER I reported this & then informed PayPal that the towel had been sent. Again, this is AFTER I asked for  my money back. The towel? eventually arrived & is the size of a face flannel!!!!!. They will not take returns. I have now only seen this forum about them so I am disgusted that after all these reports, PayPal still support these fraudulant scammers. PayPal, you should be ashamed for closing my case without me being able to respond & by just reading a tracking number!