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I conveniently received a tracking number today. Why won't storm media respond to customers if they actually sent the items. This is such nonsense that paypal is defending this fraudulent company
Same problem for me! Didn't receive merchandise until I filed a dispute. The merchandise I received was "garbage" and I have had no help or response from Pay Pal. I emailed seller twice for return/refund information, no response. Package had no receipt or return info enclosed with the horrible merchandise that smelled like burning tires when I opened it. I no longer trust Pay Pal claims to protect consumers.
This has literally just happened to me. I ordered a car drying towel in June 2018 that never turned up. Despite sending them several emails, they did not respond. I reported to PayPal in August & explained that as I had not had it, I wanted my money back. Despite this, Storm Media decided to dispatch a package weeks AFTER I reported this & then informed PayPal that the towel had been sent. Again, this is AFTER I asked for my money back. The towel? eventually arrived & is the size of a face flannel!!!!!. They will not take returns. I have now only seen this forum about them so I am disgusted that after all these reports, PayPal still support these fraudulant scammers. PayPal, you should be ashamed for closing my case without me being able to respond & by just reading a tracking number!