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Hi - I also placed an order for some hooks. Then when my receipt came from paypal, the company had added other items onto my order and charged me!!
I have emailed the company many times but no response. I then turned to paypal and they have not helped me at all!! I am so disappointed with paypal. I use paypal a lot and I use it for the added security. I feel very let down by paypal and I know, especially after reading these other posts, that I have been done over by this company.
I am very angry. Storm Media keep sending my emails that my order is on it's way and then they said they would refund the overcharge of $14. That was almost three weeks ago and guess what - no goods and no refund.
Paypal should BAN this company. I also HELP their loyal users.
Yes, I agree. I am shocked at how many pages of complaints there are about this company and yet paypal refuse to do anything. We shouldn't have to fight for our rights!
I agree but I ordered after seeing an advert on instagram.
So unfair that this company is seemingly getting away with it.
I feel like contacting the press about it. Where is our protection?? This is why we use paypal. grrrrrrrrrrrrrrrr