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Storm Media Limited, Fraud?

Contributor

Re: Storm Media Limited Returns

Thank you, thank you. I knew nothing about the PayPal return refund policy. I applied for the refund of the postage to return my purchase to Storm Media. I very much appreciate your assistance in letting me know about this. I'm hoping it will result in positive results on my behalf! 🙂
Member

Re: Storm Media Limited Returns

My dispute case was also denied this week as Storm media informed Paypal that item was shipped. Item took about 1-1/2 month to deliver. What they didnt inform paypal was that they did not ship the items as ordered. One of the item on my order was ordered with a gift package however both the items on the order came in a regular/ ordinary envelope without any gift package. I was so disappointment as I had ordered the items as gifts for my friends.

As Storm media never sends an email confirmation hence it is hard for me now to get the exact description of the order.

I will warn others not to go ahead with any transaction with this seller in future.

Highlighted
Contributor

Re: Storm Media Limited Returns

This isn't unusual at all. I had the exact same thing happen to me. I originally got a denial of my case denied by PayPal. When I got the denial email from them, I called their customer service department. I actually spoke to a rep, explained that I had complied with everything that they requested from filing the case with them to returning the merchandise, to sending them pictures of my PO return receipt, only to have PayPal deny my case. The rep placed me on hold, came back in less than a minute or so and told me that he had overturned the denial and refunded me in full. Then I applied for the postage return with PayPal that's right under the transaction # on their activities and was refunded my $30.00 in postage to return the items. Not sure it happens all the time like this, or that I happened to get a decent PayPal rep on the phone. However, you can't resolve anything with PayPal on this forum, You have to physically call them and make your complaint to a person. NOT HERE.
Member

Re: Storm Media Limited Returns

Yes i did that already. The representative couldnt help much as the actual items were received. I just requested them to inform seller to refund me the cost of gift packaging which they were unable to do. However this is a lessons learned for me and i am going to blacklist this seller everywhere i provide my review.
New Community Member

Re: Storm Media Limited Returns

I need to know the contact information for Storm Media since I have a product that I would like to return. I only have their name on my Paypal receipts but no contact number or address.

Do you know what it is?

thank you

Janet

New Community Member

order too mini bras

on nov 25 i order so bras from Storm Media Limited Antisagging Sports Bra didnt know that the order went through so i kept trying to get it to go and here it was going so i have 3 that i need to get my money back  Transaction Id 7G228492LB8615055   OG486306852584OM  2MN777TE53984OM 

                            Thanks Penny <removed>

 

 

                        

 

 

 

 

 

 

 

 

 

 

Volunteer Advisor

Re: order too mini bras

@pennylincicum

 

Contact the seller and ask if they will cancel your order and issue you with a refund.

But from the threads on this company that are on this forum lets hope that you don't get any of them so you can file for non receipt and get a refund.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Never received ordered item from storm media lt do from 11/17/18

How do I contact company...I payed through PayPal $19.96 What do I do now?

Volunteer Advisor

Re: Never received ordered item from storm media lt do from 11/17/18

@Susiebren

 

Do a search on google or this forum for that company and be glad it didn't arrive and then quickly file for non receipt before it does..........


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

Storm media, has anyone had trouble with this company?

I purchased 2no heated vests from this company in medium and XL, they were delivered but neither would fit these were definitely intended for children although the packaging stated M and XL. The delivery parcel contained no return address or any information. I have found the e-mail address but have so far received no communication from the company. Has anyone else had dealings with this firm and did they get any satisfaction?