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Storm Media Limited, Fraud?

Contributor

Re: Storm Media Limited, Fraud?

I had also ordered the same item. When they didn’t come I called PayPal and requested a refund. It took another week but I got a refund and an apology. CALL THEM! Apparently it is more effective than complaining on line. I spoke with a very understanding representative who asked the right question.... ‘what would you like to happen now?’ I told him I wanted my money back! The best thing to come out of this? I learned to NEVER again order something from a facebook ad!! Good Luck 🤞
Contributor

Re: Storm Media Limited, Fraud?

Yay! As I said on here over and over call PayPal. They can't do anything to help you IF YOU DON'T CALL.
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Contributor

Re: Storm Media Limited, Fraud?

Exactly! Complaining here does nothing. You have to call PayPal
Contributor

Re: Storm Media Limited, Fraud?

Call PayPal! Placing a complaint on here doesnt do anything. IF you call then PayPal can register the complaint against Storm Media and most likely reimburse you. I think you'll be more apt to be refunded your money if you do.
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Contributor

Re: Storm Media Limited, Fraud?

I have posted over and over again to contact PayPal and talk to a rep about this. I don't understand why no one reads it and follows through on doing it.
Member

Re: Storm Media Limited, Fraud?

I was Web surfing for a friend concerning the talking hampster and because I opened up my paypal account to check to see what the tax and mailing cost would be for the hampster, Storm Media Limited claimed I purchased the toy. In this (my) case, the talking hampster was handled by 5to9Vivid. I contacted 5to9Vivid and paypal and told them I didn't order the toy and after a couple correspondents with both 5to9Vivid and paypal, paypal agreed with 5to9vivid that I did purchase the talking hampster. 5to9Vivid told me after making me an offer to keep the talking hampster which I refused, would stop the order and refund the cost to me. That was back in December 2018. That did not happen! I am so upset with Paypal for not helping me stop the (unauthorized order) and helping me with the refund. I see through this site that paypal has allowed companies to sell fraudulent merchandise and get away with it. This really disappoints me. I have made many purchases using paypal. I am considering closing out my account with them. So, I finally did receive the talking hampster in the mail and noticed my credit card account has not been credited by 5to9Vivid. I opened the package that came from Tom Pan Modern Boutique Inc. in California 91784 who sent the talking hampster to me and I attempted to see how it worked. It took three batteries and it will not turn off. The switch does not work. Now I have an item that cost me $25.96 that does not work properly. 

 

Contributor

Re: Storm Media Limited, Fraud?

I looked at an item from Storm Media but when I saw the shipping cost to Scotland I can out if the site, yes they charged me for something I didn't order and PayPal gaily handed them my money! I used PayPal s lot and thought they were trust worthy........not any more! It's disgraceful that they allow a fraudulent company to operate through them, I'm disappointed and furious!
Contributor

Re: Storm Media Limited, Fraud?

The same happened to me. No help from seller or PayPal. I filed a dispute with my bank and PayPal refunded my money after the bank contacted them labeling it unauthorized. Good luck
New Community Member

Re: Storm Media Limited, Fraud?

I just had the same happen. They keep saying that USPS is waiting for my order. And each time they give a different date.
Contributor

Re: Storm Media Limited, Fraud?

I'm sorry, but I don't understand your post. Who is saying they're waiting on USPS for the package? AGAIN, call PayPal speak to a rep. PayPal has the capability to resolve this issue for you. They can't help you with something they aren't aware of.
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