Storm Media Limited, Fraud?

Jean54
Contributor
Contributor

As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.

Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.

I would like to warn others that this could be a fraud.

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1,491 REPLIES 1,491

kernowlass
Esteemed Advisor
Esteemed Advisor

@Canoymom

 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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deeriz
Contributor
Contributor
I just had the same happen. They keep saying that USPS is waiting for my order. And each time they give a different date.
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Danna24
Contributor
Contributor
I'm sorry, but I don't understand your post. Who is saying they're waiting on USPS for the package? AGAIN, call PayPal speak to a rep. PayPal has the capability to resolve this issue for you. They can't help you with something they aren't aware of.
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fiadm5
Contributor
Contributor
I have been in touch with PayPal and they emailed back saying there was no case and the case was closed!
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Cici41681
New Community Member

I purchased 2 items received an email from PayPal with my receipt but I have yet to receive shipping tracking or a valid customer service number. I goggled the company and there is no working number associated Anyone with the same Concern?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cici41681

 

Just do a search of this forum.  Smiley Frustrated

 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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pgriff2011
Contributor
Contributor
I ordered 114.00 in products thru my paypal account about 2 weeks ago and have heard nothing at all from them. Can I get a stop pmt or something?
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@pgriff2011

 

Locate the payment transaction in your account activity, click it, then click "Report a problem" to open an Item not received dispute.


Kudos & Solved are greatly appreciated. 🙂
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Kunu
Contributor
Contributor
I did purchase from them, but have not received any confirmation from them or my purchase.
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Danna24
Contributor
Contributor
You won't receive a confirmation from them. They never send one. They probably will send a tracking #, that more than likely can't be tracked. I personally think it's just a made up # they enter off the tops of their heads and to make the customer think that their doing something. They're doing something all right. They've taking your money, keeping it, letting it accrue interest for them and in most cases banking on another stupid American to do nothing about them ripping them off! It's just as aggrivatingly simple as that. AGAIN! CALL PAYPAL Place a case against Storm Media! The only way this Chinese businessman is eventually stopped is to continue to expose him! IF PayPal denies your case after you've done every they've told you to do then call again and ask for the denial to be reviewed. Make sure you take screen shots of all transactions with PayPal regarding your interaction with them. This way when you talk with them you can back it up with the screenshots. That's what I did and my denied case was overturned within a couple of minutes talking to a rep. Then I filed for the refund of paid postage from PayPal which is just under transaction on the activity screen. I was refunded my return postage too! Don't just shrug your shoulders and say ole' well!
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