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I was Web surfing for a friend concerning the talking hampster and because I opened up my paypal account to check to see what the tax and mailing cost would be for the hampster, Storm Media Limited claimed I purchased the toy. In this (my) case, the talking hampster was handled by 5to9Vivid. I contacted 5to9Vivid and paypal and told them I didn't order the toy and after a couple correspondents with both 5to9Vivid and paypal, paypal agreed with 5to9vivid that I did purchase the talking hampster. 5to9Vivid told me after making me an offer to keep the talking hampster which I refused, would stop the order and refund the cost to me. That was back in December 2018. That did not happen! I am so upset with Paypal for not helping me stop the (unauthorized order) and helping me with the refund. I see through this site that paypal has allowed companies to sell fraudulent merchandise and get away with it. This really disappoints me. I have made many purchases using paypal. I am considering closing out my account with them. So, I finally did receive the talking hampster in the mail and noticed my credit card account has not been credited by 5to9Vivid. I opened the package that came from Tom Pan Modern Boutique Inc. in California 91784 who sent the talking hampster to me and I attempted to see how it worked. It took three batteries and it will not turn off. The switch does not work. Now I have an item that cost me $25.96 that does not work properly.