I ordered something from storm media before Christmas, 12/19/18. Those talking hamsters. And I still haven’t received my order. I ordered 2. I’ve tried emailing them, but I haven’t gotten a response. Hopefully with PayPal I can just request a refund.
I had also ordered the same item. When they didn’t come I called PayPal and requested a refund. It took another week but I got a refund and an apology. CALL THEM! Apparently it is more effective than complaining on line. I spoke with a very understanding representative who asked the right question.... ‘what would you like to happen now?’ I told him I wanted my money back! The best thing to come out of this? I learned to NEVER again order something from a facebook ad!! Good Luck 🤞
Call PayPal! Placing a complaint on here doesnt do anything. IF you call then PayPal can register the complaint against Storm Media and most likely reimburse you. I think you'll be more apt to be refunded your money if you do.