Call PayPal! Placing a complaint on here doesnt do anything. IF you call then PayPal can register the complaint against Storm Media and most likely reimburse you. I think you'll be more apt to be refunded your money if you do.
I'm sorry, but I don't understand your post. Who is saying they're waiting on USPS for the package? AGAIN, call PayPal speak to a rep. PayPal has the capability to resolve this issue for you. They can't help you with something they aren't aware of.
You won't receive a confirmation from them. They never send one. They probably will send a tracking #, that more than likely can't be tracked. I personally think it's just a made up # they enter off the tops of their heads and to make the customer think that their doing something. They're doing something all right. They've taking your money, keeping it, letting it accrue interest for them and in most cases banking on another stupid American to do nothing about them ripping them off! It's just as aggrivatingly simple as that. AGAIN! CALL PAYPAL Place a case against Storm Media! The only way this Chinese businessman is eventually stopped is to continue to expose him! IF PayPal denies your case after you've done every they've told you to do then call again and ask for the denial to be reviewed. Make sure you take screen shots of all transactions with PayPal regarding your interaction with them. This way when you talk with them you can back it up with the screenshots. That's what I did and my denied case was overturned within a couple of minutes talking to a rep. Then I filed for the refund of paid postage from PayPal which is just under transaction on the activity screen. I was refunded my return postage too! Don't just shrug your shoulders and say ole' well!
Remember this Co has a PayPal account! CALL PayPal and open a complaint against the Co!!! Should be against SOME LAW SOMEWHERE about the way these people conduct business! As a small business owner (who uses PayPal) things NEED TO CHANGE!! This is not right! It’s your money, you worked hard for it... don’t let these (cheap, foreign) companies rip you off! Buy local! Buy American Made!