I have also opened a complaint with these scum-of-the-earth people! Paid for a cat toy ( talking hampster) they took my money but have never acknowledged my purchase or contacted me with shipping information . Nothing! Nada! Pay pal should be screening out these deadbeats!!! Hold them accountable!! After reading all these complaints I am blown away!!! I thought using paypal protected us lowly consumers from the scumbags out there☹️. BBB site lists this company as dissolved. SHOP LOCAL... **bleep** THESE CHINESE COMPANIES!!
Again, I've repeatedly warned people under the online ads on Facebook, Instagram and Pinterest about ordering from these companies mainly Storm Media and its aliases and people still continue to purchase from them. As you said, PayPal should screen for these so called companies especially because their shady business dealings are a reflection on them as well. Why they don't is a question yet to be answered. Then for them to make it so hard for their clients to be reimbursed for items these companies have fraudulently used to obtain funds is unconscionable. Obviously there is a underlying reason that PayPal won't sever their business dealings with them. Usually the underlying reason is financial gain. At this point, I think it would be wise for PayPal to set up a corporate task force that would do nothing but handle all the claims of fraud linked to this one company and it's spanned aliases of Storm Media. If PayPal continues to ignore what's happening they're starting down the Barrel of a loaded gun called in legal terms a "class action lawsuit." There are enough complaints just in this forum alone to get it looked onto and set into motion. Something just isnt right and it's just a matter of time for PayPal to get called on the carpet as to why their allowing this to continue. BTW, the talking hamster your talking about can be found on Amazon. I sent my great niece one last year for her birthday and because it was from Amazon it was insured should anything happen to it and could easily be returned for a full refund. Not something that usually happens with Storm Media or their aliases.
I spoke to a rep at PayPal and demanded a refund. I had been waiting 3 weeks for some info about my order. Two emails went unanswered. As soon as PayPal got involved they sent my order. SO.... it seems this co. doesn’t fill their orders until they are forced to!! My order went to 5to9 vivid, my payment went to storm media and the return address was something different altogether!! Totally fraudulent company... PayPal should NOT BE DOING BUSINESS WITH THEM!!!