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I ordered the same leggings from the FB app on Dec. 22 and a few days later received an email with the fake tracking number. When I clicked on the tracking # it took me to Fed Ex and had the message that there was no such tracking #. That's when I opened the case through PayPal. A week later I get an email from PayPal saying Storm Media sent them a tracking number for my item, and yes, it was the same fake tracking number. I called and spoke to a PayPal rep this morning and explained that it was the same fake tracking number, and I was told that in reviewing my case and the tracking #, they discovered it was linked to a "private shipping company" ?? Why doesn't that show up when I click on the tracking # instead of Fed Ex? I'd love to know how they figured that out! As the rep had me on hold, I went to this community thread and was shocked to see the number of complaints and cases involving Storm Media and its other alias company names. After being on hold, I told the rep that with 22+ pages of Storm Media complaints and cases dating back over a year ago , PayPal is part of the problem! When I order from a company offering PP as a method of payment, I'm much more comfortable doing so, because I know to a certain extent, PayPal has investigated the company enough to approve them as PayPal members, just as nonbusiness members go through the verification process. When I brought this to the rep's attention, she said she was going to send a request to the security department for review. I hope she meant it, but as it is with my open case, only time will tell.
I truly hope so. Paypal is not getting it. Denied my case stating storm media gave them a tracking #. This number cannot be found. I ordered something on the Nov 22 and then there were 3 more charges for $21.95. Got the items from the 22nd about a week ago. Needless to say the item is absolut junk. The other 3 items are still a no go and I cannot file anything. I guess I have to call them once again.
Hard to believe that paypal just plain ignores it.
Hi - I asked Paypal for help and they have refused. I'm so angry and disappointed. I hate being scammed. $36 down - money I should have spent more wisely.
Apparently they also go by "LazyLullaby", because I ordered an item and still haven't received any update e-mails since January 2nd when I was told that my order was on the way. My order was placed on December 28th, and the money was taken out of my bank account on December 31st under the name STORMMEDIAL. I have been e-mailing them since January, and keep getting told that it's on it's way. I have included part of my most recent e-mail from January 26th:
"I have pulled-up your record and I do see your order which was placed on December 28, 2018. Please re-check the tracking site within 5-7 business days for an update regarding your shipment. If there would still be no update by then, feel free to get back in touch with us and we would gladly assist you."
Payments are sent to Storm Media Limited, the purchases I made were supposedly through Homeyshopper. The orders were never received. I was receiving reply emails regarding 2 purchases I made on 1/15/19 & 1/21/19. I received shipping information, which apparently is not valid because I always get the message "Label created, not yet in system". As of 3/8/19 they have stopped responding to my emails. I put a dispute in with Pay Pal. Now I just have to wait & see. I am beginning to believe Homeyshopper company & any company associated with Storm Media Limited are shams. Live & learn. I will never order anything again from an advertisement on Facebook.