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Storm Media Limited, Fraud?

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Esteemed Advisor

Re: order too mini bras

@pennylincicum

 

Contact the seller and ask if they will cancel your order and issue you with a refund.

But from the threads on this company that are on this forum lets hope that you don't get any of them so you can file for non receipt and get a refund.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Never received ordered item from storm media lt do from 11/17/18

How do I contact company...I payed through PayPal $19.96 What do I do now?

Esteemed Advisor

Re: Never received ordered item from storm media lt do from 11/17/18

@Susiebren

 

Do a search on google or this forum for that company and be glad it didn't arrive and then quickly file for non receipt before it does..........


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Storm media, has anyone had trouble with this company?

I purchased 2no heated vests from this company in medium and XL, they were delivered but neither would fit these were definitely intended for children although the packaging stated M and XL. The delivery parcel contained no return address or any information. I have found the e-mail address but have so far received no communication from the company. Has anyone else had dealings with this firm and did they get any satisfaction?

Esteemed Advisor

Re: Storm media, has anyone had trouble with this company?

@FRONTEIRAMAN

 

Do a search of this forum and the internet and you will see more info.


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Storm media, has anyone had trouble with this company?

I am currently in a dispute with Storm Media.

Paypal found in my favour when an item arrived not working.

The company wanted photos and videos from me, and would't communicate via PP, only email.

I have been told to return the item trackable, which would cost almost as much as I paid.

I would never deal with this company again as their communication was terrible.

I do have their full address for returns if you need it.

Good luck

Contributor

Re: Storm media, has anyone had trouble with this company?

Thanks for the reply, I still haven’t heard from the company and don’t really 

expect to. The address would be useful just in case something does happen, but as you say the cost of returning the item would be too much, and you have no guarantee that they will send out a replacement. Once again thank you. 

Contributor

Re: Storm media, has anyone had trouble with this company?

Yes I won't be returning my item - lesson learnt.

However I have bought from lots of companies in China and Hong Kong without problems - just this one!

 

Return address:

          Storm Media Limited

          Attn:<removed>, <removed>,, Hong Kong

New Community Member

Fraud

Storm Media Limited is all bad and Pay Pal should have recognized it by now but they have not and this outfit is still doing it to people, please fix it Pay Pal
New Community Member

Product not Recieved

How can I contact Storm Media Ltd.?  I ordered something, was charged and never received the item.