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I have to give PP rep kudos. My case with Storm Media was denied. I got an email from PP stating that they had not gotten the tracking # they requested from the Post Office on returning merchandise. I had gotten the # and submitted it to PP for their records. I called spoke to a rep who overturned the denial on my case against Storm Media. I was refunded in full by this rep. He put in the tracking # and it wasn't traceable as it always is with Storm Media. I appreciate this rep stepping in and correcting this situation. Yes, I'm out the postage, but it was the principal of the whole situation for me.
@Danna24 wrote:
I have to give PP rep kudos. My case with Storm Media was denied. I got an email from PP stating that they had not gotten the tracking # they requested from the Post Office on returning merchandise. I had gotten the # and submitted it to PP for their records. I called spoke to a rep who overturned the denial on my case against Storm Media. I was refunded in full by this rep. He put in the tracking # and it wasn't traceable as it always is with Storm Media. I appreciate this rep stepping in and correcting this situation. Yes, I'm out the postage, but it was the principal of the whole situation for me.
Maybe you can get request reimbursement with PayPal Returns shipping <--Google that to get to the official page
My dispute case was also denied this week as Storm media informed Paypal that item was shipped. Item took about 1-1/2 month to deliver. What they didnt inform paypal was that they did not ship the items as ordered. One of the item on my order was ordered with a gift package however both the items on the order came in a regular/ ordinary envelope without any gift package. I was so disappointment as I had ordered the items as gifts for my friends.
As Storm media never sends an email confirmation hence it is hard for me now to get the exact description of the order.
I will warn others not to go ahead with any transaction with this seller in future.
I need to know the contact information for Storm Media since I have a product that I would like to return. I only have their name on my Paypal receipts but no contact number or address.
Do you know what it is?
thank you
Janet
on nov 25 i order so bras from Storm Media Limited Antisagging Sports Bra didnt know that the order went through so i kept trying to get it to go and here it was going so i have 3 that i need to get my money back Transaction Id 7G228492LB8615055 OG486306852584OM 2MN777TE53984OM
Thanks Penny <removed>
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