Storm Media Limited, Fraud?
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As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.
Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.
I would like to warn others that this could be a fraud.
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@PayPal_Nicky wrote:Hi Twin53577,
Sorry to hear you have not received the item. Since the payment is made on PayPal platform, we have a dispute process to help you and your seller resolve the issue in a friendly way. You have up to 180 days after you sent the payment to file a dispute.
Here's how to open a dispute:
- Log in to your PayPal account.
- Click on the transaction you'd like to file a complaint about.
- Click Resolution Center near the bottom of the page.
- Choose which type of issue you would like to report.
- Enter the details of your complaint.
- Click Submit.
After you open a dispute, you have 20 calendar days to communicate with the seller before the dispute automatically closes. If you can't resolve the problem, you can ask us to investigate by escalating your dispute to a claim within 20 calendar days.
Here's how to escalate a dispute to a claim:
- Log in to your PayPal account.
- Click on the transaction you'd like to file a complaint about.
- Click Resolution Center near the bottom of the page.
- Choose which type of issue you would like to report.
- Enter the details of your complaint.
- Click Submit.
We will contact you if we need additional information. We will try to make a decision within 30 days.
To check the status of your claim, log in to your PayPal account and visit the Resolution Center.
Regards,
Nicky
What exactly is Paypal doing to stop this criminal activity? All it seems to be doing is to make life difficult for customers.
One story among thousands.
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Thanks for your reply and for documenting this issue. I wonder if there is a way for ALL of us to open a class-action lawsuit against PayPal because they failed to acknowledge the issue. I mean, many, many of us have come forward with the same or similar narrative concerning this fraudulent situation, yet PP refuses to listen and stop this from occurring. I have accepted that I am out $21 and would like to make sure this doesn't happen to anyone else.
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Nicky at PayPal-
I got scammed by these people and you said it was a legitimate purchase.
I did go as far as to authorize PayPal to pay for it, but when I went back to the
StormMedia page I decided against it and erased all my information. That usually
works, but they must have been too quick for me. I never completed the trans-
action and they'd already got my money from PayPal. Its a scam, as evidenced
by all the complaints you've seemed to have received.
I'll keep using PayPal, but will never even look at things StormMedia has to offer.
I also ordered from the other company mentioned in the original post in this string.
It was a dish rack. It was on Walmart's page so I thought I was safe. I used PayPal.
I've used PayPal with no trouble for many years and am very grateful for it. I just
hope this fiasco doesn't cause you to lose customers.
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Gosh waiting all that time until they could answer your call!!! Obvious they have a lot of complaints to deal with! All rather worrying.
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I ordered an item on line from this company and I have never received it, plus I have two different charges each with a different invoice number. They are not answering my email
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I am in the same boat. I knew I shouldnt have ordered from a company I had never heard of but I have seen other ads on facebook and was completely satisfied.
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I ordered nothing, but I received the things they said I'd ordered.
I'd emailed <removed> every time they emailed me to say
where in their process my order was, and finally got a reply after I'd
contacted PayPal (which said I had made the purchase and they
couldn't help me) and my credit card company who refunded
my money.
When I finally heard from <removed> they said they'd
refund my money, but they didn't say how. We'll see. If and when
that happens I will contact my credit card company about being
refunded twice. This is a mess.
Haven't Found your Answer?
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