Stolen money

[Gyhulhu]

Hi there!

Yesterday someone used my paypal account and spend a huge amount of money, without my permission ofc. I used your resolution center, but i got an answer that no unaouthorized login happened so no money back. The seller blocked the items after I wrote them. What can I do? They suggest me to ask paypal for refund since money is secured by paypal and they cannot send me money back.  What can I do? 

[PayPal_Rich]

Hello Gyhulhu,

Thanks for reaching out to us about this issue. I'm sorry to hear about your concern with unauthorized activity.

If you have already filed a claim and your case was denied, you can contact customer service to request an appeal. 

You can reach customer support by Facebook, Twitter, or phone or email.