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Stolen identify and fraudulent payments taken

Whytes88
New Community Member

Stolen identify and fraudulent payments taken

Hi all, My partners identity has been stolen, a PayPal account created in her name with stolen bank details and address. This was then used to make three (separate) transactions to Libertex for foreign currency. Our bank have failed to investigate this properly, and have now instructed us to prove it wasn't my partner who carried out the transaction! How can we prove that the PayPal profile was created fraudulently using an email address that she has never created or accessed. Advice welcome
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Stolen identify and fraudulent payments taken

@Whytes88 

 

Don't think a community forum of users in other countries can help you on this one, you need to either speak to paypal customer services or get some legal advice.


Advice is voluntary.
Kudos / Solution appreciated.