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Still no shoes

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Still no shoes

I bought a pair of Merrell shoes through a Facebook ad on August 23, 2020.  Still no shoes!  I received a tracking number from the "sender" but the tracking information is in Chinese!  The only response from the Chinese company is that the shoes were "shipped to our shipper" and I should receive them shortly.  If they can ship to their shipper why couldn't they simply ship to me!  Money back or shoes ASAP