Still cant withdraw money. Not even 180 days.

mertisltd
Contributor
Contributor

what should i do ?? its almost a year now!

 

i uplaoded all docs but still not good, and no way to contact paypal.

 

please help.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mertisltd 


Paypal holds your funds for 180 days as that is the same timeframe that buyers have to open paypal disputes.
So if no disputes are opened against you in 180 days then you are allowed to withdraw the funds as long as you were over 18 then and the account is in your legal name and in the correct country where you reside. Sometimes Paypal request further documentation from you before you can withdraw those funds.

You may have to wait till customer services are up and running and then..............

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mertisltd 


Paypal holds your funds for 180 days as that is the same timeframe that buyers have to open paypal disputes.
So if no disputes are opened against you in 180 days then you are allowed to withdraw the funds as long as you were over 18 then and the account is in your legal name and in the correct country where you reside. Sometimes Paypal request further documentation from you before you can withdraw those funds.

You may have to wait till customer services are up and running and then..............

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


Advice is voluntary.
Kudos / Solution appreciated.
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