Status of order is not correct

Biff729
New Community Member

I placed an order on Thursday December 18 and got no particular delivery commitment or suggestion.  Today, December 21, I received a notice with a tracking number showing a December 17 order date and delivery on Friday December 20 with some unknown signature for proof of delivery.  Shows a 10.4lb package, should be +/-20lb.

I have emailed the seller, today no response as of now.  It is Saturday.

Simple question do I need to be worried or is this an explainable busy season glitch and all will work out?

If I don't hear by Monday December 23, and/or there seems to be a problem over a few days, does PayPal offer help?  is there reason to believe that the paperwork will fix it self.

 

I am new to PayPal so I am not sure of the process and may be worried to soon.

thanks for any suggestion or thoughts. 

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