Someone used my account to buy Xbox Game Pass, and customer support won’t give me a refund

bionicbubby
Contributor
Contributor
Someone payed for a gaming service using MY paypal, and the customer support did not help me one bit. They said it was a preauthorized transaction, but i never authorized to it! I don’t know what to do, and i sort of need the money right now
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kernowlass
Esteemed Advisor
Esteemed Advisor

@bionicbubby 

 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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