Someone tried to use my account and charge my credit card

Tinybutdeadly
Contributor
Contributor
I have several credit cards connected to my PayPal account. One of them is my Apple MasterCard. I just noticed that a charge was attempted by someone with a username Hedevil69. It shows up in my statement as Hedevil69 (PayPal) for $65. Luckily, my Apple card declined the charge. But seeing this freaked me out and I want to know who this person is and how they were even able to attempt to use my credit card through PayPal. What should I do?
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tinybutdeadly 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services and your card issuer to query the transactions.

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.