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Someone took all my money and then some

AT-END-OF-ROPE
New Community Member

Someone took all my money and then some

My account was taken over I filed what I thought I was supposed to But now I am in the red (neg amount) I want to know if there is a way I can call or message an actual pay pal employee that is human I am so so upset I just need some actual help.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Someone took all my money and then some

@AT-END-OF-ROPE 

 

Did you file a dispute for unauthorised transactions?


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.