Someone’s hacked into my paypal
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if you were hacked......
Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.
An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.
I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.
Advice is voluntary.
Kudos / Solution appreciated.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Can I successfully refund someone if I don't have enough money in my paypal account/bank account? in Payments Archives
- How do I refund someone if my account is limited by PayPal? in Disputes and Limitations Archives
- My primary paypal account has been hacked and my email address was removed in Disputes and Limitations Archives
- Two of my transactions are held due to unauthorized transaction in My Money Archives