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Someone is using my paypal to pay for their Uber

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New Community Member

Someone is using my paypal to pay for their Uber

So I woke up yesterday to a negative balance on my paypal credit account when I went to go pay my monthly bill. I usually never check the statements which is my fault, and just pay. When I checked to see why I had a negative balance, I had realized that someone had been using my paypal credit to pay for their uber rides (80 to be exact, totalling over $1010.00). I filed a claim with paypal and It was denied. I am trying to appeal it but can not figure out how. Because it is the weekend their offices are closed but does anybody have any advice?
1 REPLY 1
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Advisor

Re: Someone is using my paypal to pay for their Uber

@Dect 

 

Hello,

 

You may want to check and make sure any approved auto pay that was set up, is cancelled. I'll post the PayPal link below.

 

https://www.paypal.com/myaccount/autopay/

 

After you check that link, make sure to reset your password. It would also be a good idea to set up 2FA from within your PayPal account. Here is that PayPal link.

 

https://www.paypal.com/myaccount/security/twofactor/authentication

 

I hope this helps.