Like most of you over this thread, my account was hacked on the 28th of February at around 00:20 in the morning, and the amount of €514.76 were sent out. Seeing that thetransaction went through, the hackerfelt more generous and decided to first try a bigger amount than the original one and latr a smaller amount,ut unfortunately for him these last 2 transactions did not pass through, as I didn't have enough money left in my debit credit, so either the hacker gave up or because I manage to change the password of my account, there was no 4th attempt. (if all payments would have passed through I would be under by around €1550). So like all of you I opened a dispute with paypal, and as you all might have guessed, my dispute was shot down stating that the transaction was not unauthorised. In the meantime I managed to contact my bank to effect a chargeback which was done some 3 weeks later. So what does paypal do? They limited my account, mess up their system so that I cannot change once more my password as instructed to remove the limitation on my account, re-opened the dispute but this time in favour of the hacker which they are referring as seller, and the foreign bank is contesting the chargeback. So if the case is upscaled and brought in front of VISA, and if I lose the case, not only I will have to return back the money stolen from me in the first place, but I will have to pay a charge of €500, and that's because of the sheer incompetence of Paypal. To add insult to injury, when I complained through facebook messenger about the limitations, the customer care representative instructed me to call Paypal - that is spending some €40 - €50 international phonecall to have a mess they started solved.
Now I will have to wait and see if my case holds. As soon as this case is closed, I'm further limiting my Paypal usage, as unfortunately some online shops or sellers accept paypal only. I cannot trust my money with such an untrustworthy company.
